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Terms & Conditions

Acceptance of the Terms

By using our platform, you agree to be bound by these Terms & Conditions. If you do not agree with any provision of these Terms & Conditions, please refrain from accessing or using our services.

Eligibility Requirements

To use our services, you must:

  • Be at least 18 years old (or the minimum age required in your jurisdiction)
  • Not be prohibited by law from participating in online gaming
  • Provide accurate and complete personal information

Minimum Age Requirements

The minimum age to participate in online gaming is 18. However, some jurisdictions may have different requirements.

Geographic Restrictions

Our services are available for users located in certain countries or regions only. We reserve the right to restrict access from specific locations.

Account Registration Rules

To create an account, you must provide accurate and complete personal information. You can register using our website or mobile app. You agree that all accounts belong to natural persons.

One-account-per-user Policies

You are not allowed to have multiple accounts for the same user or with the intent of creating a new account after having one closed, suspended, or otherwise terminated by Bet365 Casino (including in response to your breach of these Terms & Conditions).

Identity Verification and KYC

We may request documentation to verify your identity. You agree that we can use this information as necessary for our services.

Account Accuracy Obligations

You are responsible for maintaining the accuracy of all account information, including personal details and payment methods.

Account Security Responsibilities

  • Maintain secure login credentials (username and password)
  • Regularly update security questions
  • Notify us promptly if you suspect unauthorized access

Login Credentials and Password Protection

Choose a strong password that is not easily guessed. Store it securely and never share with others.

Restricted Behaviour and Prohibited Activities

  • Any attempt to manipulate or alter our systems, games, or odds
  • Collusion or cheating in any game
  • Spamming, flooding, or creating multiple user accounts

Multi-accounting and Fraud Prevention

We reserve the right to monitor your account activity. If we suspect multi-accounting, fraud, or other prohibited activities, we may cancel your access.

Bonus and Promotion Rules

All bonuses and promotions are subject to specific rules and conditions. See our bonus terms for details on wagering requirements, maximum bets, and withdrawal limits.

Wagering and Gameplay Conditions

  • Maximum stakes allowed in each game
  • Wagering requirements for bonuses or offers
  • Limitations of liability

Bonus Abuse Prevention

We reserve the right to void, cancel, or restrict access to bonus funds if we detect abuse.

Deposits and Withdrawals (Applicable Only If Supported by Source Material)

  • We accept various payment methods (check our website for details)
  • Verify your account before making withdrawals
  • Withdrawal limits apply

Verification Before Withdrawals

Before processing a withdrawal, we may request verification of identity or address.

Processing and Review Procedures

We process transactions in accordance with regulatory requirements. In cases where there is an error or discrepancy, we will review the situation promptly.

Responsible Gambling Expectations

  • Use our responsible gambling tools (e.g., deposit limits)
  • Consider seeking support from external organizations

Self-exclusion and Account Restrictions

You can voluntarily exclude yourself from participating in online gaming using our self-exclusion tool. Alternatively, we may restrict or close your account if necessary.

Game Fairness and RNG Systems

Our games use Random Number Generation (RNG) to ensure randomness and fairness. We audit these systems regularly to maintain integrity.

Technical Interruptions or Voided Gameplay

We are not responsible for technical interruptions or game delays caused by factors outside our control.

Suspension or Closure of Accounts

If we reasonably suspect an account has been used inappropriately, we may suspend or close it without prior notice. This includes situations like:

  • Multi-accounting
  • Cheating
  • Attempted fraud

Intellectual Property and Platform Ownership

All intellectual property rights to our website, software, and games belong to us.

Limitation of Liability

We will not be liable for damages resulting from your use or misuse of the platform, nor for any unforeseen circumstances that arise during gameplay.

Modification of Terms

These Terms & Conditions are subject to change. We reserve the right to modify them at our discretion.

Contact or Support Guidance

For assistance or questions about these terms and conditions, please contact us using our website's support system.