Acceptance of the Terms
By using our platform, you agree to be bound by these Terms & Conditions. If you do not agree with any provision of these Terms & Conditions, please refrain from accessing or using our services.
Eligibility Requirements
To use our services, you must:
Minimum Age Requirements
The minimum age to participate in online gaming is 18. However, some jurisdictions may have different requirements.
Geographic Restrictions
Our services are available for users located in certain countries or regions only. We reserve the right to restrict access from specific locations.
Account Registration Rules
To create an account, you must provide accurate and complete personal information. You can register using our website or mobile app. You agree that all accounts belong to natural persons.
One-account-per-user Policies
You are not allowed to have multiple accounts for the same user or with the intent of creating a new account after having one closed, suspended, or otherwise terminated by Bet365 Casino (including in response to your breach of these Terms & Conditions).
Identity Verification and KYC
We may request documentation to verify your identity. You agree that we can use this information as necessary for our services.
Account Accuracy Obligations
You are responsible for maintaining the accuracy of all account information, including personal details and payment methods.
Account Security Responsibilities
Login Credentials and Password Protection
Choose a strong password that is not easily guessed. Store it securely and never share with others.
Restricted Behaviour and Prohibited Activities
Multi-accounting and Fraud Prevention
We reserve the right to monitor your account activity. If we suspect multi-accounting, fraud, or other prohibited activities, we may cancel your access.
Bonus and Promotion Rules
All bonuses and promotions are subject to specific rules and conditions. See our bonus terms for details on wagering requirements, maximum bets, and withdrawal limits.
Wagering and Gameplay Conditions
Bonus Abuse Prevention
We reserve the right to void, cancel, or restrict access to bonus funds if we detect abuse.
Deposits and Withdrawals (Applicable Only If Supported by Source Material)
Verification Before Withdrawals
Before processing a withdrawal, we may request verification of identity or address.
Processing and Review Procedures
We process transactions in accordance with regulatory requirements. In cases where there is an error or discrepancy, we will review the situation promptly.
Responsible Gambling Expectations
Self-exclusion and Account Restrictions
You can voluntarily exclude yourself from participating in online gaming using our self-exclusion tool. Alternatively, we may restrict or close your account if necessary.
Game Fairness and RNG Systems
Our games use Random Number Generation (RNG) to ensure randomness and fairness. We audit these systems regularly to maintain integrity.
Technical Interruptions or Voided Gameplay
We are not responsible for technical interruptions or game delays caused by factors outside our control.
Suspension or Closure of Accounts
If we reasonably suspect an account has been used inappropriately, we may suspend or close it without prior notice. This includes situations like:
Intellectual Property and Platform Ownership
All intellectual property rights to our website, software, and games belong to us.
Limitation of Liability
We will not be liable for damages resulting from your use or misuse of the platform, nor for any unforeseen circumstances that arise during gameplay.
Modification of Terms
These Terms & Conditions are subject to change. We reserve the right to modify them at our discretion.
Contact or Support Guidance
For assistance or questions about these terms and conditions, please contact us using our website's support system.